We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the data we collect from you when you access our website or use our services. By using our website or engaging with our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: When you use our services, we may collect personal information that you provide to us voluntarily. This includes your name, email address, phone number, postal address, and other information necessary to process your travel bookings or visa applications.
1.2. Payment Information: To facilitate payments for flight bookings, hotel reservations, or other services, we may collect payment details, such as credit card numbers or other financial information.
1.3. Travel Preferences: When making bookings or inquiries, you may provide us with your travel preferences, such as seat preferences, dietary requirements, and special requests.
1.4. Website Usage Data: We may collect data about your interactions with our website, such as your IP address, browser type, operating system, pages visited, and referring URLs. This information helps us to analyze and improve the functionality and user experience of our website.
1.5. Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website. You have the option to manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1. Booking and Service Fulfillment: We use your personal information to process and fulfill your flight bookings, hotel reservations, visa applications, and other travel-related services.
2.2. Customer Support: We may use your contact information to respond to your inquiries, provide customer support, and address any issues related to our services.
2.3. Marketing and Promotions: With your consent, we may send you promotional offers, travel deals, and newsletters related to our services. You can opt-out of receiving marketing communications at any time.
2.4. Personalization: We may use the information we collect to customize your experience and provide personalized travel recommendations and content.
2.5. Legal Compliance: We may use and disclose your information as required by applicable laws and regulations or in response to legal requests, such as court orders or government investigations.
3. How We Protect Your Information
3.1. We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure.
3.2. Access to your personal information is restricted to authorized personnel only, and all employees and third-party service providers with access to personal data are bound by confidentiality obligations.
3.3. While we strive to protect your information, no data transmission over the internet or electronic storage method can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of your data.
4. Sharing Your Information
4.1. Airgroove Travels does not sell, trade, or rent your personal information to third parties for marketing purposes.
4.2. We may share your information with third-party service providers who assist us in delivering our services, such as airlines, hotels, visa processing agencies, and tour operators. These providers are contractually obligated to handle your information securely and use it solely for the purpose of providing the requested services.
4.3. We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or the rights of others, or investigate fraud or security issues.
5. Third-Party Links
5.1. Our website may contain links to third-party websites or services that are not operated or controlled by Airgroove Travels. This Privacy Policy does not apply to such third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any personal information.
6. Your Choices
6.1. You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights or have questions about your data, please contact us at the contact information provided in section 8.
6.2. You can manage your cookie preferences through your browser settings or use our website with cookies disabled, but some features may not function correctly.
7. Children’s Privacy
7.1. Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete such information from our records.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised Privacy Policy on our website with the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website and services constitutes your acceptance of the revised Privacy Policy.