We are delighted to have you use our services for all your travel needs. Please read these terms and conditions carefully before using our website or engaging with our services. By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.
- General Terms
1.1. Airgroove Travels operates as an online travel agency providing various travel-related services including international flight ticket bookings, hotel room reservations, visa assistance, tour packages, student visas, and medical tours.
1.2. The use of our website and services is only permitted to individuals who are 18 years of age or older. If you are under 18, you must obtain consent from a parent or guardian.
1.3. All prices on our website are quoted in the currency specified and are subject to change without prior notice.
1.4. Airgroove Travels reserves the right to modify, suspend, or terminate any service or content provided on the website without prior notice.
- Booking and Payment
2.1. Flight and Hotel Bookings: 2.1.1. All flight and hotel bookings are subject to availability and applicable terms and conditions of the airlines or hotels. 2.1.2. The payment for flight and hotel bookings must be made in full at the time of booking, unless otherwise stated. 2.1.3. Airgroove Travels accepts various payment methods, and the available options will be displayed during the booking process.
2.2. Tour Packages: 2.2.1. Tour package bookings require a deposit to secure the reservation, and the remaining balance must be paid as specified in the booking confirmation. 2.2.2. Cancellation and refund policies for tour packages may vary and will be provided upon booking.
2.3. Visa Assistance: 2.3.1. Visa assistance services are provided based on the information provided by the applicant. 2.3.2. The visa application process and requirements are subject to the respective consulate or embassy rules and regulations. 2.3.3. Airgroove Travels does not guarantee the approval of any visa application and is not responsible for any delays or denials.
2.4. Student Visas and Medical Tours: 2.4.1. Student visa and medical tour services are subject to the rules and regulations of the respective countries’ immigration and healthcare authorities. 2.4.2. Airgroove Travels will provide assistance in the application process but cannot guarantee the approval of student visas or medical tour eligibility.
- Cancellations, Changes, and Refunds
3.1. Flight and Hotel Bookings: 3.1.1. Cancellation and change policies for flights and hotels vary by airline and hotel, and the applicable rules will be stated during the booking process. 3.1.2. Refunds, if applicable, will be processed based on the airline’s or hotel’s refund policy.
3.2. Tour Packages: 3.2.1. Cancellations and changes to tour packages are subject to the specific terms and conditions outlined in the booking confirmation. 3.2.2. Refunds, if applicable, will be processed according to the tour operator’s refund policy.
3.3. Visa Assistance, Student Visas, and Medical Tours: 3.3.1. Fees paid for visa assistance services, student visas, or medical tours are non-refundable once the application process has begun. 3.3.2. If a visa application is rejected, Airgroove Travels will review the situation on a case-by-case basis to determine if a partial refund can be provided.
- Travel Insurance
4.1. Airgroove Travels highly recommends purchasing travel insurance to protect against unforeseen circumstances, such as trip cancellations, medical emergencies, or travel disruptions.
- Responsibilities and Liability
5.1. Airgroove Travels acts as an intermediary between the customer and various service providers, such as airlines, hotels, tour operators, and visa authorities.
5.2. Airgroove Travels is not liable for any loss, injury, damage, delay, or inconvenience caused by the acts or omissions of these third-party service providers.
5.3. The customer is responsible for obtaining all necessary travel documents, including passports, visas, and health certificates, and for complying with all relevant laws and regulations.
5.4. Airgroove Travels is not responsible for any delays, cancellations, or additional expenses incurred due to factors beyond our control, such as natural disasters, strikes, or political unrest.
- Intellectual Property
6.1. The content on the Airgroove Travels website, including text, images, logos, and trademarks, is the property of Airgroove Travels and is protected by copyright and other intellectual property laws.
6.2. Users are not permitted to reproduce, modify, distribute, or use any content from the website without prior written consent from Airgroove Travels.
- Privacy Policy
7.1. Airgroove Travels values your privacy and has a separate Privacy Policy detailing how we collect, use, and protect your personal information. By using our website, you agree to our Privacy Policy.
- Governing Law and Jurisdiction
8.1. These terms and conditions are governed by the laws of [Your Country], and any disputes shall be subject to the exclusive jurisdiction of the courts of [Your Country].
- Contact Information
9.1. If you have any questions, concerns, or feedback regarding these terms and conditions or our services, please contact us at [email address] or [phone number].
By using our website and services, you acknowledge and agree to comply with these terms and conditions. Airgroove Travels reserves the right to update or modify these terms and conditions at any time, and the revised version will be effective upon posting on our website. It is your responsibility to review these terms regularly for any changes.